HİZMET TASARIMI

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978-975-06-1190-2

KOI301U

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1. Ünite: HİZMET KAVRAMI VE OTEL İŞLETMELERİNDE HİZMET ÇEŞİTLERİ
2. Ünite: HİZMET SATIN ALMA SÜRECİ
3. Ünite: TASARIM KAVRAMI VE HİZMET TASARIMI
4. Ünite: HİZMET TASARIMI STRATEJİLERİ
5. Ünite: HİZMET TASARIMI AŞAMALARI
6. Ünite: HİZMET TASARIMINDA DEĞER ANALİZİ
7. Ünite: HİZMET TASARIMINDA SÜREÇ ANALİZİ
8. Ünite: HİZMET TASARIMI TEKNİKLERİ

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    . 978-975-06-1190-2
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