ÇAĞRI MERKEZİ YÖNETİMİ II

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978-975-06-1729-4
CMH102U

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1 .Ünite Çağrı Merkezinde Teknoloji Yönetimi- I
2 .Ünite Çağrı Merkezinde Teknoloji Yönetimi- Iı
3 .Ünite Çağrı Merkezinde Kalite Yönetimi
4 .Ünite Çağrı Merkezinde Bilgi Yönetimi
5 .Ünite Çağrı Merkezinde Insan Kaynakları Yönetimi- I
6 .Ünite Çağrı Merkezinde Insan Kaynakları Yönetimi- Iı

  • Reference
    978-975-06-4258-6 .
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