HİZMET TASARIMI images
HİZMET TASARIMI
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978-975-06-1190-2
| 1 HİZMET KAVRAMI VE OTEL İŞLETMELERİNDE HİZMET ÇEŞİTLERİ |
| 2 HİZMET SATIN ALMA SÜRECİ |
| 3 TASARIM KAVRAMI VE HİZMET TASARIMI |
| 4 HİZMET TASARIMI STRATEJİLERİ |
| 5 HİZMET TASARIMI AŞAMALARI |
| 6 HİZMET TASARIMINDA DEĞER ANALİZİ |
| 7 HİZMET TASARIMINDA SÜREÇ ANALİZİ |
| 8 HİZMET TASARIMI TEKNİKLERİ |
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Reference. 978-975-06-1190-2
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